Escalate Customer Satisfaction with CRM Integration
360 Degree View of Customers
360 Degree View of Customers
- Complete overview of sales and support
- Anticipate customer’s needs and buying habits
- Analyse analytics and derive valuable insights from them
360 Degree View of Customers
360 Degree View of Customers
- Complete overview of sales and support
- Anticipate customer’s needs and buying habits
- Analyse analytics and derive valuable insights from them
Easy Quotations & Ordering
Easy Quotations & Ordering
- Visualize real time orders coming through from the sales representatives using the CRM software
- Convert generated proposals (created in the CRM) into actual orders (executed and tracked at the ERP level)
- Real time updates on order status
Speedy Access to Crucial Data
Speedy Access to Crucial Data
- Access customer database through the ERP system itself
- Glance at customer support tickets and retrieve relevant information
- Prevent data duplication and improve efficiency of data processing
Speedy Access to Crucial Data
Speedy Access to Crucial Data
- Access customer database through the ERP system itself
- Glance at customer support tickets and retrieve relevant information
- Prevent data duplication and improve efficiency of data processing
Increased Mobility
Increased Mobility
- Proactive participation in the customer’s entire journey.
- 24/7 access to inventory levels, orders, support tickets, etc.
- Seamless collaboration amongst employees of different departments.
- Close deals faster and increase the success rate.
